ASETS ASETS Support Knowledgebase MISIN
Smartphone Apps
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Knowledgebase MISIN Smartphone Apps

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Report An Observation Through The iOS App

Tap on the App Store Icon. At the bottom of the screen, tap on Search (magnifying glass). Type MISIN in the search bar at the top of the screen. Select MISIN – Report Invasive Specie

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Report An Observation Through The Android App

Tap on the Play Store icon. At the top of the screen, you will see a search bar with 3 lines on the left and a microphone on the right. Tap on the search bar and type MISIN – tap the magnifying gl...

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Training Video

MISIN Smartphone App Training Video (Mar 2021) Sections: 0:00 - Intro0:28 - Installation Process and App Startup3:08 - Sign In or Register5:00 - Location Access / Home Screen5:32 - Map It5:57 - More ...

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Update Species Catalog

New invasive species are always being added to MISIN. In order to make sure you app is up to date with the latest species catalog, you will need to tap on More > Settings > Reload (located unde...

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What version of Apple's iOS should I be running?

For iPhone users, we recommend having at least version 8.

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What version of the Android OS should I be running?

Starting on August 31, 2024: New apps and app updates must target Android 14 (API level 34) to be submitted to Google Play (except for Wear OS and Android TV apps, which must target Android 13 or h...

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Will the MISIN app work without a cellular connection?

Yes, the MISIN app will work without a cellular connection. The observations are always stored locally on your phone. In the case of a lack of network connectivity - the app will disable the "Send Dat...

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I downloaded the app, but keep getting error messages. What should I do?

If for any reason you receive an error message, we suggest deleting the app and reinstalling from iTunes or Google Play. If the re-installation did not correct the problems, please contact us to repor...

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